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Thursday, May 2 • 10:30am - 11:30am

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Do you want your customers to get the most out of your programs? Of course
you do. Discover the role expectations play in determining our satisfaction.
Learn how to clearly communicate your expectations and discover the power
your actions have to influence the expectations of those around you.
Sponsor: CSD
This program is worth 1 contact hour of continuing education.

avatar for Chris Badeker

Chris Badeker

Children’s Library Associate, Carroll County Public Library

Thursday May 2, 2019 10:30am - 11:30am PDT